Questions and answers

What is the hour of arrival / departure?

Check-in starts at 14:00. Check out at 12:00

How can I book a room?

By phone +380322403777 or on the hotel website where there is always a guarantee of the best price and additional services (paid and free)

Is it possible early check-in / late check-out?

Yes, in the presence of available rooms. Cost - 50% of stay.

How close is the hotel to architecture, parks, shops?

Swiss Hotel is located in the heart of the city, close to landmarks and entertainment venues.

Our GDS Codes

Amadeus - LWOSWI, Galileo - 46606, Sabre - 81936, Worldspan - LWOSI, ODD/Pegasus - ZS LWOSWI.

What is the cost of living?

The price includes VAT, room service, 10% discount at the Valentino's restaurant. Breakfast and Tourist tax 35,50 UAH. per person per night is not included in the room rate. Breakfast costs - 450 UAH per adult, for child till 6 Years - for free, for child from 6 till 12 years - 225 UAH.

Is there a parking space at the hotel?

Swiss Hotel has paid parking spaces, which are under video surveillance and security near the main entrance to the hotel. The cost of parking is 150 UAH. per day. Pre-booking a parking space is necessary as the number of places is limited.

Do you have rooms with adjoining rooms?

Yes, the Family Suite rooms have interconnecting rooms.

Do laundry services?

Hotel Swiss offers fast and efficient night time laundry.

Are there non-smoking rooms?

No. On December 16, 2012, they approved a law banning smoking in public places and in restaurants and hotels. The hotel has a designated smoking area.

Are there allergic numbers?

Yes, our hotel provides comfortable rooms for allergy sufferers.

Is there a currency exchange?

Currency exchange is 30 meters away.

Is there a fitness center at the hotel?

Unfortunately, there is no fitness center. Call the concierge service +38 (032) 240 37 77, he will be happy to help you find him.

How old are children for free?

Children under 12 years stay free of charge when using existing bedding, after 12 years the supplement, including breakfast, is UAH 600. per day.

Are there rooms with jacuzzi?

One Suite has a large Jacuzzi tub.

Is there internet access?

The Swiss Hotel offers free Wi-Fi and free high-speed Internet in all of our rooms. Free Wi-Fi and high-speed access are available in all our public areas. Speed ranges from 20 Mbps to 50 Mbps.

Are there rooms for guests with special needs?

Yes, the Swiss Hotel has a room for guests with special needs.

Is the hotel a 24-hour room service?

Yes, the Swiss Hotel and Restaurant Valentino provides 24-hour room service.

Breakfast included in room rate?

No, breakfast is not included in the room rate. Continental Breakfast costs 400 UAH for adult, for child till 6 Years - for free, for child from 6 till 12 years - 200 UAH. We invite you to use the special breakfast menu

Are there safes in the rooms? Can they fit a laptop?

Each room has a safe. However, they are not large enough to accommodate a laptop

Is there a fridge in each room?

Yes, all rooms have a minibar.

Can I arrange a transfer from the airport / train station to the hotel?

Yes, Swiss Hotel provides transfer services, the cost is 700 UAH.

Is there a shuttle service to local attractions?

The hotel's concierge desk can help arrange transportation or taxis to any of the local attractions. They can also provide information on public transport.

What is the location of the hotel Swiss?

We are located at the address of Prince Roman, 20, 79005, Lviv, Ukraine.

Does the hotel have a restaurant?

Yes. The restaurant of Italian and Ukrainian cuisine Valentino is a favorite place of Lviv residents. The restaurant on the 7th floor has a panoramic terrace.

What are the opening hours of the Valentino restaurant?

Every day. The restaurant is open from 08:00 until 23:00, breakfast from 08:00 until 11:00.

What cuisine does your restaurant offer?

It offers Ukrainian, Italian, European cuisine.

I have a question regarding my account. Who should I call?

You can call the Swiss hotel general line by phone +38 (0) 322 403 777, contact the accounting department.

What types of payment do you accept?

We accept all types of payment: credit cards (Visa, Master Card, American Express, MAestro), cash and non-cash.

Can I live with pets?

Pets are not allowed.